Employee Remote Work Training Academy
The remote work candidate must register for the remote work computer-based training (CBT) in TraCorp. The training is offered academy-style in four subject-specific courses that run 10-12 minutes each:
TRP1001 Telework Basics: this course covers basic information the employee will need to complete the remote work agreement.
TRP1002 Communications: this course covers best practices for communications in a remote work environment.
TRP1003 Home Office Safety: this course advises employees on setting up and maintaining a safe home office.
TRP1004 Security: this course discusses security issues as they relate to working remotely, including computer security and privacy requirements.
Supervisor Remote Work Training Academy
A leadership academy designed for supervisors leading a team with remote workers was developed to assist leaders with building a positive, productive remote work culture. The CBT training, available in TraCorp, is offered academy-style in four subject-specific courses that run 10-12 minutes each:
TRP2001 Benefits and Challenges of Remote Work discusses elements that will develop a positive remote work culture within the agency and individual teams
TRP2002 Effective Leadership Practices covers topics that allows managers to adapt effective leadership practices for the remote work environment
TRP2003 Communications Best Practices for Leaders reviews effective communications techniques for leaders whose teams include employees working remotely
TRP2004 Effective Performance Management offers tips for keeping team members engaged and productive while working remotely and incorporates elements of the Arizona Management System (AMS).
Remote Work Agreement
Upon completion of the remote work training, the employee will complete the online remote work agreement (link available in YES) using the Remote Work Agreement Guide. As the employee completes the agreement, he/she will incorporate the specific terms discussed with the supervisor (i.e, scheduled remote work days, the state-authorized equipment the employee will use, any conditions specific to this employee's remote work agreement required by the employing agency or supervisor).
Once the employee has completed and electronically signed the online remote work agreement, the employee will submit the form for review. The system will automatically forward the agreement to the employee’s supervisor and upline manager for review and approval.
Remote work agreements must be renewed annually. The system will send an email reminder automatically two weeks before the renewal is due. Per the remote work program policy, an agency may terminate a remote work agreement at its discretion.
Please note: only employees working in Arizona may complete the remote work agreement. A separate process is under development for employees who may be working outside of Arizona long term. Likewise, contractors may not complete the training or complete a remote work agreement.
technical support for the online remote work agreement
If you are experiencing technical difficulties or you are receiving an error message when completing the online Remote Work Agreement, please send an email to [email protected]. Be sure to include your EIN so the tech team can review your application and resolve the issue.
Ergonomics at Home
ADOA Risk Management has compiled home-based ergonomics information for teleworkers, Ergonomics at Home.
GUIDELINES FOR FACILITATORS/INSTRUCTORS WHO ARE PRESENTING IN A VIRTUAL WORLD
Presenting/facilitating/instructing is different in a virtual world than it is in-person; the guidelines are referenced in TRP1002.